Our Goal Is To Deliver Superior desktop it support!

By taking advantage of the most advanced desktop management platform available today we are able to deliver and surpass our clients expectations in desktop it support, server support and infrastructure management.

Pro-Active desktop it support

We provide a pro-active service delivery model that results in increased productivity, consistent service levels, maximum utilisation of staff, expanded service capabilities, cost reduction and much more.

Regardless of the size of your business now, you can experience the rewards in operational productivity and increased profitability through our support plans.

By implementing a comprehensive and integrated solution with the power, flexibility and scalability to meet your needs today and expand as your business grows, IT automation enables a pro-active approach to improved operations and customer satisfaction.

From Software Inventory, Anti-Virus, Offsite Backup to Remote Desktop Management, EBT provides the tools, technology and resources that make complete IT automation possible.

Keep control with Desktop Policy Management.

Keeping users productive means providing them with a recognizable and consistent environment. Equally you may need to enforce corporate standards to ensure supportability and security for your business. Our  Desktop Policy Management gives businesses the ability to automate the enforcement of desktop it support policy settings. Rolling out new desktop policy items across highly complex and distributed environments, such as large enterprises, roaming, home workers – can become an Automated, centrally managed process.

We Quickly, securely and non intrusively access and manage computers every where.

To increase productivity and responsiveness, we frequently access, workstations, and laptop devices, quickly and without impacting the productivity of end users. Our support plans delivers a complete, fast and secure remote access and remote control solution that works seamlessly even behind firewalls and NAT. So whether your on the corporate network or at the Airport or Hotel hotspot we provide a highly efficient secure support service.

Already have an IT department?

If you are looking to increase your support capabilities and don't wish to completely outsource your it support, then we have the resources and expertise in place to enhance your current systems. This includes monitoring, tracking, alerting and a very simple user friendly ticketing system that has incredible flexibility for your IT staff to work on tickets. You can selectively send us your support tickets only when you choose, whether it be due to staff holidays, sickness or just extra capacity for those difficult times when you may be stretched.